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Customer Experience / Loyalty Jobs

Research Director: strategic advisory role; senior clients; customer experience; financial services; business to business

Salary: c£70,000 - £90,000 plus benefits

This is an opportunity to play a key role in the leadership and development of a financial services and B2B portfolio in this leading customer experience team. Very client facing, the focus is on high level strategic challenges, working alongside very senior client stakeholders – this is a consulting and advisory role.  You will be...

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Senior Project Manager; quant; CX; data innovation; excellent work/life balance

Salary: Up to £38,000 + brilliant benefits + 1 days wfh (as standard)

This is a brilliant new project management role in a high performing, customer centric team specialising in quantitative CX and customer experience research. They partner with a varied client base to deliver strategic insight which is fed directly back into their clients’ businesses, and the Senior Project Manager is crucial to the success of these...

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Associate Director: qual; CX; strategic insight; creative; varied clients

Salary: up to £50,000 + excellent benefits

This is a brilliant new role in a high performing, customer centric team specialising in qualitative CX and customer experience research. They partner with a varied client base, usually at C-suite level, to deliver strategic insight which is fed directly back into their clients’ businesses. This is a huge growth area and their work touches...

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Senior Project Executive: end to end project management; opportunity; scope; work-life balance

Salary: up to £32,000 + excellent benefits

This role offers the opportunity to step into one of the best project management teams around – a team which is widely viewed as being the gold standard of PM, both within this global research agency and externally. Working on interesting and varied projects (from one of the largest, most sophisticated multi-country programmes in the...

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