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Project/Customer Success Manager – audience research; high-profile; client relationships; planning and creating best practice

Looking for something a bit different? Are you working in project management or customer success and searching for a client facing role that plays to your creative, organisational and planning strengths?

This business is a trailblazer in the digital measurement/research space, transforming the industry and providing their clients with gold standard data and insight – it’s high-profile research and a highly regarded team both internally within the agency and in the wider media space.

Working with some fantastic and well recognized UK brands, you will be presenting reports and assuming the role of trusted advisor in order to help your clients to plan their programming and advertising campaigns.

This role is key to the development of this high profile study and alongside your client work you’ll play an important and visible role in developing the project by creating best practice, and generating and implementing new ideas, methods and processes to enhance the programme. Further down the line you will be managing a small team.

Whilst you may not have worked directly in audience measurement before, you will be research literate (from a research or project management background) with an interest in the media space.

Personally, you will be an excellent communicator and ideas person; solutions focused and someone who wants to deliver a first-class research service to your clients.

This business is ‘unrivalled’ in audience measurement and, culture wise, it is a place where employees are genuinely heard, and people are put first. Coaching and mentoring is encouraged across the organisation and there is a collaborative, entrepreneurial spirit throughout.

This is a hugely successful team and there are plenty of opportunities to progress and make a real mark within the business.

For more information, please contact Nicky Geen: [email protected] or call on 07900 897735 for an informed discussion. Visit our website for other great market research jobs:


London/Home working (UK based)

Salary to £41k + excellent benefits

Ref: ng244634

Salary: up to £41,000 + excellent benefits

Type: All , Project management , Quantitative research
Sector: All , Media / Entertainment / Publishing
Ref: ng244634